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Help Center

CASER Support for iOS

Guides for search, keyword alerts, Atticus AI, PACER savings, subscriptions, and troubleshooting—based on the CASER app for iPhone and iPad.

Start here

New to CASER or need a specific feature? Pick a guide below.

Getting Started
Install, permissions, and your first search
User Guide
Complete overview of every major feature
Troubleshooting
Common issues and fixes

Documentation

Step-by-step help for each part of the CASER iOS app

Getting Started
Install CASER, permissions, and your first search
User Guide
Overview of every major feature in the app
Case Search
Federal court search, filters, saved cases, and PDF export
Keyword Alerts
Monitors, notifications, and alert limitations
Atticus AI
AI research assistant usage and limitations
PACER Savings Tracker
How savings are estimated and Pro break-even
Subscriptions
Free tier, CASER Pro, and Apple billing
Best Practices
Keywords, alerts, and cost-aware workflows
Troubleshooting
Common issues and fixes
Data & Privacy
Local storage, security, and your rights

Frequently asked questions

Quick answers from the in-app support FAQ. Full troubleshooting guide

Why is search not working?

Check your internet connection. Try clearing search filters. Restart the app if issues persist.

Why am I missing alerts?

Verify your keyword monitor is enabled. Check notification permissions in iOS Settings. Monitor scans run roughly every 5 minutes when CASER is in the background.

Why is Atticus not responding well?

Atticus requires an internet connection. For best results, ask specific questions about cases or legal concepts.

How do I manage my subscription?

Subscriptions are managed through Apple. Go to Settings > Apple ID > Subscriptions on your device, or use Restore Purchases in the CASER app.

Contact support

Technical problems, billing questions, or feedback about CASER for iOS.

Email Support
Typically 24–48 hour response

caserlegal@proton.me

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More resources

Download

Get CASER on the App Store

Download
Pricing

Free tier and CASER Pro

View pricing
Security

How we protect your data

Security Policy
Feedback

Bugs, ideas, or feature requests

Send feedback