CASER Support for iOS
Guides for search, keyword alerts, Atticus AI, PACER savings, subscriptions, and troubleshooting—based on the CASER app for iPhone.
Start here
New to CASER or need a specific feature? Pick a guide below.
Documentation
Step-by-step help for each part of the CASER iOS app
Frequently asked questions
Quick answers from the in-app support FAQ. Full troubleshooting guide
Why is search not working?▼
Check your internet connection. Try clearing search filters. Restart the app if issues persist.
Why am I missing alerts?▼
Verify your keyword monitor is enabled. Check notification permissions in iOS Settings. CASER targets a check every 15 minutes while open and requests background checks from iOS. iOS decides background timing; force-quitting stops those checks.
Why is Atticus not responding well?▼
Atticus requires an internet connection. For best results, ask specific questions about cases or legal concepts.
How do I manage my subscription?▼
Subscriptions are managed through Apple. Go to Settings > Apple ID > Subscriptions on your device, or use Restore Purchases in the CASER app.
Contact support
Technical problems, billing questions, or feedback about CASER for iOS.
caserlegal@proton.me
Send EmailMore resources
Get CASER on the App Store
DownloadFree tier and CASER Pro
View pricingHow we protect your data
Security PolicyBugs, ideas, or feature requests
Send feedback