Privacy Policy

Your Privacy is Our Priority

CASER is committed to protecting your personal information and maintaining the highest standards of data privacy and security for legal professionals.

Introduction

This Privacy Policy describes how CASER ("we," "our," or "us") collects, uses, and protects your information when you use our court monitoring application and related services. We are committed to protecting your privacy and ensuring the security of your personal information.

By using CASER, you agree to the collection and use of information in accordance with this policy. If you disagree with any aspect of this privacy policy, you should not use our application or services.

Last Updated: November 3, 2025

Information We Collect

Personal Information

When you create an account, we collect:

  • Name and email address
  • Professional information (firm, role)
  • Payment information (processed securely by third parties)
  • Account preferences and settings

Usage Information

We automatically collect information about how you use our service:

  • Search queries and monitoring preferences
  • Cases and keywords you track
  • Alert configurations and notifications
  • App usage statistics and performance data
  • Device information and IP address

Court Data

CASER monitors publicly available court docket information. We do not access or store confidential court documents - we only provide links to official PACER sources for verified access.

How We Use Your Information

We use your information to:

  • Provide and maintain our court monitoring service
  • Send real-time alerts and notifications
  • Process payments and manage subscriptions
  • Improve our services and develop new features
  • Provide customer support and technical assistance
  • Ensure security and prevent fraud
  • Comply with legal obligations
Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our service (payment processors, email services, analytics providers).
  • Legal Requirements: We may disclose your information if required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
  • Safety: We may share information to protect our rights, property, or safety, or that of our users or the public.
Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • End-to-end encryption for data transmission
  • AES-256 encryption for stored data
  • Regular security audits and penetration testing
  • Secure authentication and access controls
  • Compliance with industry security standards

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

You may request deletion of your account and associated personal information at any time. We will delete your information within 30 days of your request, subject to legal retention requirements.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request restriction of processing your information
  • Objection: Object to processing of your information

To exercise these rights, please contact us at privacy@caserlegal.com.

International Data Transfers

CASER may transfer and process your personal information in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

If you are located in the European Union, we comply with the General Data Protection Regulation (GDPR) and ensure appropriate protections for international data transfers.

Children's Privacy

CASER is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@caserlegal.com

Website: www.caserlegal.com

Address: Available upon request for legal correspondence

For privacy-related inquiries specifically, please include "Privacy Request" in your email subject line.

Questions About Your Privacy?

Our privacy team is here to help with any questions or concerns you may have.